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Shipping

Shipping & Delivery

How we ship

Orders placed on a business day are picked and dispatched within 1–2 business days, shipped tracked and discreetly from inside the United States. Shipping within the US is free.

Tracking

Your tracking number is emailed when the parcel leaves. Allow a few hours for the first carrier scan to appear.

State restrictions

Forced reset triggers are restricted or banned in some states. We cannot ship an FRT to a jurisdiction that prohibits it, currently including: California, Connecticut, Delaware, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Oregon, Rhode Island, Washington and Washington D.C.. See our legal & compliance page and confirm your state before ordering.

Lost or damaged parcels

If a tracked parcel is lost or arrives damaged, contact us and we'll claim it and replace the item.